Privacy Policy

FERNBACH’s Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by FERNBACH anytime you interact with the company or its associates, while you visit the company’s website, when you purchase FERNBACH products and services, or when you call our sales or support staff.

Please take a moment to familiarize yourself with our privacy policy since this section contains important information about our principles, what information we collect, how we protect your information and who we disclose this information to.

Our principles

We are absolutely committed to protecting your privacy. Our policy can be summarised in one sentence: we will not share your information with third parties without your prior consent. We have also established the following principles:

• We will continue to invest in high-quality security and do our utmost to protect user privacy
• We will not pass on any individual user details (including your email address) for third party use unless we have your prior consent.
• We always ensure that contractors we use in connection with the running of the website and services (for example hosting providers) are subject to strict contractual obligations. They are only able to process data on our behalf and in accordance with our principles and instructions and not for any other independent purpose.

What information do we collect?

We collect information on our users as follows: through cookies, through registration, through purchases of products and services and where you choose to disclose data in postings.

The minimum information we need to register a user is a name, an email address, a password and a country. We need this information to ensure that the information is tailored and personalized to meet your requirements.

How do we protect customer information?

We invest in high-quality security and do our utmost to protect user privacy. European Data Protection Legislation means we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

Will we disclose the information we collect to third parties?

We will not sell, trade or rent your personal information to others unless you have given us your permission. With your permission we will only share your information with carefully chosen, reputable and trustworthy third parties.

Please note that we reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both ourselves and our users.

Any data processors with access to your data in providing services on our behalf are subject to contractual restrictions to ensure that your data is protected, and not used independently by such third party.

What applies for international users?

Our company is committed to European Data Protection Legislation and this framework will guide our actions regarding the collection, use, and retention of personal information for all FERNBACH website users.

Updating your personal information

We offer a 'My details' page, where you can update your personal information at any time. You can get to this page from most pages on the site - simply click on the 'My details' link at the top of the screen when you are signed in.

Changes to privacy policy

Should we elect to change our privacy policy we will post the changes here. You are responsible for regularly checking any changes to our privacy policy here.