Please take a moment to review our data protection guidelines, as this section contains important information about our policies, what information we collect, how we protect your information, and with whom we share it.
We take the protection of your personal data very seriously and comply with the valid data protection laws, in particular with the provisions of the EU General Data Protection Regulation (GDPR). Our approach can be summarised in one single sentence: Personal information is only processed if the person concerned has consented, if this information is necessary for the fulfilment of a contract or if the GDPR or another law permits or prescribes the processing of this information. We will never disclose your data to third parties without your prior consent. Moreover, we have defined the following principles:
- We will continue to invest in high quality security measures and do everything in our power to protect users' personal data.
- We will not pass on users’ personal data (including e-mail addresses) to third parties unless you have given your prior consent.
- We ensure at all times that contractors with whom we cooperate in relation to the website and other services (for example hosting providers) are subject to strict contractual obligations. They may only process data on our behalf and in accordance with our policies and guidelines and may not use it for any other independent purposes.
Data processing on websites
In principle, personal data are collected to the extent that is technically necessary. Under no circumstances will the data collected be passed on to third parties without the consent of the parties concerned. The following declarations will present an overview of how FERNBACH will guarantee this protection and what kind of data is collected, processed or used on the websites and for what purpose.
FERNBACH automatically collects and stores in its server log files some of the information usually transmitted by the browser, provided that your browser provides this. FERNBACH cannot assign this data to specific persons. These data are not combined with other data sources.
On our websites, data are collected and stored in anonymous form exclusively for optimisation purposes using web controlling technologies. FERNBACH uses OpenTracker and Mouseflow. These data are used to create user profiles under a pseudonym on the basis of Art. 6 para. 1 f of the GDPR.
Cookies may also be used for this purpose, but they collect and store data exclusively in a pseudonymous form. The data will not be used to personally identify visitors to these websites and will not be combined with data about the bearer of the pseudonym.
You have the option of configuring your browser so that you are informed as soon as cookies are to be placed in order to reject them if necessary. Furthermore, you can prevent cookies from being installed by setting your web browser accordingly. As a result, it may not be possible to use all the functions of these websites in full. No personal data are stored. A user’s IP address is made unidentifiable and does not allow any conclusions to be drawn about the visitors to this website.
Users who do not wish to participate in conversion tracking can deactivate the Mouseflow cookie via their browser at https://mouseflow.com/opt-out/.
Users who do not wish to participate in conversion tracking (Opentracker) can deactivate the Opentracker cookie via this link.
Processing of personal data
In order to send you the information provided on the websites and requested by you, publications or newsletters ordered, we will ask for the following information via a registration form:
- The name of your company,
- Your title,
- Your name,
- Your address and
- Your e-mail address.
These data are stored and used on the basis of Art. 6 Para. 1 b of the GDPR exclusively for dispatch purposes. No information will be passed on to third parties. By entering your data (see above) in the form you give us your consent to the storage of the data and its use for sending the information, publications and newsletter requested. The personal information provided by you for receiving the newsletter will be stored until you cancel your subscription.
Sending advertising e-mails to prospective customers (prospects)
If your e-mail provider supports Transport Layer Security (TLS), e-mail communication is encrypted. FERNBACH generally sends advertising e-mails via mail servers from the Grand Duchy of Luxembourg, Germany or Austria.
Right to information
You have the right to information about the data stored in relation to your person, its recipients and the purpose of data processing. Furthermore, we remain at your disposal for questions regarding the collection, processing and use of your personal data.
Processing of personal information on the basis of the EU General Data Protection Regulation
FERNBACH processes personal information on the basis of the EU General Data Protection Regulation (GDPR). The following information provides an overview of the processing of this personal information by us and the rights arising from data protection law.
If you wish to receive information that is not contained in this data protection declaration or if you require further information on a specific point, please contact the data protection officer at FERNBACH-Financial Software S.A.
Regulations for international users
Our company is committed to European data protection legislation and this framework governs our actions regarding the collection, use and storage of personal information for all users of the FERNBACH website.